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Privacy Policy

Data Privacy Statement of PFS - Patrick Faeh Services/Software (www.pf-soft.ch)

With this Data Protection Statement we, PFS - Patrick Faeh Services/Software (www.pf-soft.ch) (hereinafter referred to as PFS, we or us), explain how we collect and otherwise process personal data. This is not a final description; other Data Privacy Statements may regulate specific matters. Personal data refers to all information relating to a specific or identifiable person.

If you provide us with personal data of other persons (such as family members, work colleagues), please make sure the respective persons are aware of this Data Protection Statement and only provide us with their data if you are allowed to do so and such personal data is correct.

This Data Privacy Statement is designed to comply with the requirements of the EU General Data Protection Regulation ("GDPR", since 25 May 2018), the Swiss Data Protection Act ("DPA") and the revised Swiss Data Protection Act ("revDPA", since 1 September 2023). However, the application of these laws depends on each individual case.

1. Representative

Patrick Fäh, Route de Champriond 3, CH-1700 Fribourg is responsible for the data processing described here. If you have any data protection concerns, you can inform us of these at the following contact address: Patrick Fäh, Route de Champriond 3, CH-1700 Fribourg, patrick.faeh@pf-soft.ch.

2. Collection and processing of personal data

We primarily process the personal data that we receive from these and other persons involved in our business relationship with our customers and other business partners or that we collect when operating our website.

As far as this is permitted, we also take out publicly available sources (e.g. debt collection registers, land registers, commercial registers, press, Internet) certain data, from authorities and other third parties. In addition to the data you provide to us directly, the categories of personal data we receive from third parties about you include, in particular, information from public registers; information we receive in connection with regulatory and judicial proceedings; information relating to their professional functions and activities (so that we can, for example, conclude and process business with your employer with your help); information about you in correspondence and meetings with third parties, credit rating information (insofar as we conduct business with you personally); information about you that we give to people from your environment (family, advisors, legal representatives, etc.), so that we can conclude or process contracts with you or with your involvement; information from the media and the Internet about you, your addresses, data in connection with the use of the website (e.g. IP address, MAC address of the smartphone or computer, information about your device and settings, cookies, date and time of visit, accessed pages and contents, used functions, referring websites, location details).

3. Purposes of data processing and legal bases

We primarily use the personal data collected by us to conclude and process our contracts with our customers and business partners, in particular within the scope of services (PC help, programming, translations, web support) with our customers, as well as to comply with our legal obligations at home and abroad. If you work for such a customer or business partner, you may also be affected by this function with your personal data.

In addition, we process personal data of you and other persons, where permitted and deemed appropriate, for the following purposes, in which we (and sometimes third parties) have a legitimate interest corresponding to the purpose:

Insofar as you have given us consent to the processing of your personal data for specific purposes, we process your personal data within the framework of and based on this consent, unless we have any other legal basis and we need such one. A given consent can be revoked at any time, which has no effect on data processing that has already taken place.

4. Cookies / tracking and other technologies related to the use of our website

We use "cookies" and similar techniques to identify your browser or device on some websites. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you use when you visit our website. If you visit this website again, we will be able to recognize you even if we do not know who you are. In addition to cookies that are only used during a session and are deleted after your visit to the website ("session cookies"), cookies can also be used to store user settings and other information for a certain period of time (e.g. two years) ("permanent cookies"). However, you can set your browser to reject cookies, save them for one session only, or otherwise delete them prematurely. Most browsers are preset to accept cookies. If you block cookies, certain functionalities of the website may no longer work.

We do not offer a newsletter.

We do not use Google Analytics or similar services on our website.

We do not use so-called plug-ins from social networks such as Facebook or Instagram on our website.

Advertisements appear on some websites. Some overlays are from Google Adsense (adsense.google.com/start), from Partnerize (partnerize.com) or from Tradedoubler (www.tradedoubler.com). Clicking on an advertisement transfers and stores data to these web services and redirects you to the appropriate external website.

Contact form: Your data entered will be saved to process and to respond to your request. This data will not be disclosed to third parties. Pay attention to https://, so that your data will be encrypted (SSL certificate).

Some web pages have built-in features of the "YouTube" service. "YouTube" is owned by Google Ireland Limited, a company incorporated and operated under Irish law, based in Gordon House, Barrow Street, Dublin 4, Ireland, which operates the Services in the European Economic Area and Switzerland. Your legal agreement with "YouTube" consists of the terms and conditions that you will find at the following link: www.youtube.com/static?gl=en&template=terms&hl=en. These Terms constitute a legally binding agreement between you and "YouTube" with respect to your use of the services. Google's Privacy Policy explains how "YouTube" treats and protects your personal information when you use the service.

On some websites we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). This allows us to display interactive maps directly in the website and allow you to use the map function conveniently. For more information about the data processing by Google, please refer to the Google Privacy Notice . There you can also change your personal data protection settings in the data protection center.

5. Data transfer and data transfer abroad

As part of our business activities and the purposes set out in section 3, we also disclose to third parties, if permitted and deemed appropriate to us, either because they process them for us or because they want to use them for their own purposes. A data transfer abroad does not take place.

Our website includes tools from companies based in the USA. If these tools are active, your personal information may be transferred to the U.S. servers of each company. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. U.S. companies are required to disclose personal information to security agencies without you, as the data subject, being able to take legal action against it. It cannot therefore be ruled out that US authorities (e.g. secret services) process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing operations.

6. Duration of the retention of personal data

We process and store your personal data as long as it is necessary for the fulfillment of our contractual and legal obligations or for other purposes pursued with the processing, i.e. for the duration of the entire business relationship (from initiation, processing to the termination of a contract) as well as in accordance with the statutory retention and documentation obligations. It is possible that personal data will be retained for the period during which claims can be asserted against our company and insofar as we are otherwise required to do so by law or legitimate business interests require this (e.g. for evidential and documentation purposes). As soon as your personal data is no longer required for the above-mentioned purposes, they will be deleted or anonymized in principle and as far as possible. For operational data (e.g. system logs, logs), generally shorter retention periods of twelve months or less apply. The provider of this website is Webland AG, CH-4142 Münchenstein (www.webland.ch), that is where the website is hosted.

7. Data security

We take appropriate technical and organizational security measures to protect your personal data from unauthorized access and misuse.

8. Obligation to provide personal data

As part of our business relationship, you must provide the personal data necessary for the establishment and execution of a business relationship and the fulfillment of the related contractual obligations (you do not usually have a legal obligation to provide us with data). Without this information, we will generally not be able to conclude or process a contract with you (or the entity or person you represent). The website can also not be used if certain information to ensure data traffic (such as IP address) is not disclosed.

9. Profiling

We do not profile.

10. Rights of the data subject

Within the scope of the data protection law applicable to you and insofar as it provides (such as in the case of the GDPR), you have the right to information, correction, deletion, the right to restrict data processing and otherwise to object to our data processing as well as to the disclosure of certain personal data for transfer to another location (so-called data portability). Please note, however, that we reserve the right to assert the restrictions provided for by law, for example if we are obliged to retain or process certain data, have an overriding interest in it (insofar as we may invoke it) or require them for the assertion of claims. If you incur costs, we will inform you in advance. We have already informed you of the possibility of revoking your consent in section 3. Please note that the exercise of these rights may conflict with contractual arrangements and this may have consequences such as the premature termination of the contract or cost consequences. In this case, we will inform you in advance where this is not already contractually regulated.

The exercise of such rights generally requires that you clearly prove your identity (e.g. by means of a copy of your identity, where your identity is otherwise not clear or can be verified). To assert your rights, you can contact us at the address specified in section 1.

Furthermore, any data subject has the right to enforce his or her claims or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch).

11. Changes

We may amend this Data Protection Statement at any time without notice. The current version published on our website applies. If the Data Protection Statement is part of an agreement with you, we will notify you of the change by email or other appropriate means in the event of an update.

Fribourg, 01.11.2023